Terms & Condition

Terms & Conditions – TNP Online

1. Introduction

Welcome to TNP Online. By accessing or using tnponline.in, you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all users of the website including browsers, customers, and merchants.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of those updates.

For support or queries:
📧 business@tnponline.in
📞 +91-8287828184

2. Product Information

We make every effort to ensure that product descriptions, pricing, and images on the website are accurate.

However:

  • Product packaging may vary from images.

  • Colors may differ depending on your screen settings.

  • Product weight and dimensions are approximate.

All products listed on the website represent an invitation to offer. Your order becomes confirmed only after the product is dispatched.

3. Pricing Policy

  • All prices listed on the website are inclusive of GST unless stated otherwise.

  • Prices and availability are subject to change without notice.

  • In case of pricing errors, we reserve the right to cancel or modify the order.

Promotional offers are valid only for limited periods and limited stock.

4. Order Acceptance & Cancellation

TNP Online reserves the right to accept or cancel any order for reasons including:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent transactions

  • Bulk order restrictions

If an order is cancelled after payment is processed, the amount will be refunded to the original payment method.

5. Customer Order Cancellation

Customers can request cancellation before the order is processed or dispatched.

Once an order has been shipped or processed, cancellation may not be possible.

6. Returns & Refunds

Return requests will be accepted only after verification by our support team.

Returns may be rejected if:

  • The product is used or damaged by the customer

  • Return request does not follow our return policy

  • Proper proof is not provided

The final decision regarding returns remains with TNP Online.

7. Bulk Order Policy

Orders may be classified as bulk orders and may be cancelled if:

  • Products are ordered for resale

  • Multiple large quantity orders are placed

  • Multiple orders are placed using the same address

Promo codes or reward points used in bulk orders may not be refunded.

8. Delivery Policy

Estimated delivery times shown on the website are approximate and may vary due to:

  • Courier delays

  • Weather conditions

  • Operational issues

Currently, we deliver only within India.

9. Website Usage Restrictions

Users must not:

  • Post unlawful, abusive, or harmful content

  • Attempt to gain unauthorized access to the website

  • Use bots, scripts, or automated tools to scrape website data

  • Copy or reproduce website content without permission

Violation may result in legal action or account termination.

10. Intellectual Property

All content on the website including logos, graphics, images, and text are the property of TNP Online and are protected by intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

11. External Links

The website may contain links to third-party websites. These links are provided for convenience only, and TNP Online is not responsible for the content or policies of those websites.

12. Limitation of Liability

TNP Online shall not be liable for any indirect or consequential damages arising from the use of this website.

Our maximum liability is limited to replacement of the product or refund of the purchase amount.

13. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.